Shippingย Policy
A clear guide to how orders move from ๐ฏ๐๐ฉ๐ณ๐ฎ๐ฅโข to your delivery address, including processing, transit, tracking and delivery considerations.
Order status
Four stagesFrom click
to doorstep.
Shipping time is made up of two separate stages: order processing and carrier transit. These periods may vary depending on product availability, destination, carrier conditions and other circumstances.
Order
Order information is received after checkout.
Processing
We prepare the order for shipment.
Dispatch
The package enters the carrier network.
Transit
The carrier transports the package toward its destination.
Arrival
Delivery is completed at the applicable address.
How long will it take?
Orders are generally processed within 1โ3 business days after successful payment, unless a different processing time is stated for a specific product.
After dispatch, delivery commonly takes approximately 5โ12 business days, depending on the destination, carrier route and local delivery conditions.
These are estimated timeframes rather than guaranteed delivery dates. Weekends, public holidays, customs procedures and unexpected carrier delays may affect the actual arrival date.
Shipping details
Things to knowOrder preparation
Processing begins after payment is successfully confirmed. Orders are normally prepared within 1โ3 business days.
Tracking information
When tracking information is available, it may be provided through the order or shipping notification. Tracking updates can take time to appear after dispatch.
Delivery information
Customers are responsible for providing a complete and accurate shipping address during checkout.
International delivery
Depending on the destination, customs procedures, duties or taxes may apply and may affect delivery time.
Unexpected delays
Severe weather, carrier congestion, customs, public holidays and other events may cause delays outside our reasonable control.
Delivery attempts
If a carrier is unable to complete delivery, customers should follow the carrier's instructions or contact the carrier where appropriate.
Before your order leaves
Quick checkPlease review your shipping information carefully before completing checkout. Once an order has entered fulfillment or transit, changes to the shipping address may not always be possible.
Need help with delivery?
Contact ๐ฏ๐๐ฉ๐ณ๐ฎ๐ฅโข customer support if you have questions about an order or available shipping information.
service@vepzul.com
Customer Support: +86 13265530479